Refund & 1-Year Warranty

At Aurelia Atelier, we craft jewelry designed to be lived in. We reject the fast-fashion cycle of disposable, skin-irritating pieces that tarnish after a few wears. We proudly stand behind our materials with our dual-layered guarantee.

🛡️ 365-Day Tarnish-Free Warranty

Zero fading, zero tarnishing, zero green skin. If your piece experiences discoloration within 1 year, we replace it immediately.

✨ 30-Day Money-Back Guarantee

Try your pieces at home. If you're not 100% captivated by the finish, fit, or feel, return them for a prompt refund.

1. The Aurelia Quality Standard

Our jewelry is forged from medical-grade 316L stainless steel and finished with an ultra-thick 18K Gold Physical Vapor Deposition (PVD) coating. Unlike traditional flash electroplating, PVD bonds gold vapor at an atomic level inside a vacuum chamber:

  • 100% Waterproof & Sweatproof: Wear in the ocean, swimming pool, sauna, or daily shower.
  • Hypoallergenic: 100% nickel-free and lead-free. Safe for even the most sensitive skin.
  • Perfume & Lotion Resistant: Holds its brilliant mirror-like luster through daily styling.

2. How to Claim Your 1-Year Warranty

Should your jewelry encounter any manufacturing defect, uncharacteristic fading, or discoloration within 365 days of purchase:

  1. Snap a clear, well-lit photo of the affected item.
  2. Email our support desk at support@primebitcoind.com with your Order ID.
  3. Our team will verify the claim and dispatch a brand-new replacement within 24 hours at zero cost to you.

3. 30-Day Return & Exchange Process

Items in their original condition and packaging are eligible for return within 30 calendar days of delivery. To initiate a return, contact us at support@primebitcoind.com for your prepaid return authorization.

Once received at our intake hub, refunds are credited back to your original payment method (including PayPal) within 2–4 business days.